Shipping policy

The Accessory Warehouse ships Australia-wide and to selected international destinations. We aim to get your order to you as quickly as possible.

Processing Time

Orders are processed and dispatched within 1–2 business days (Monday–Saturday). Orders placed on Sundays or public holidays will be processed on the next business day.

Estimated Delivery Times

Victoria: 2–5 business days
New South Wales, ACT, South Australia: 3–7 business days
Queensland, Tasmania: 5–8 business days
Western Australia, Northern Territory: 5–10 business days

Please note that these are estimated timeframes and may vary during peak periods, public holidays, or due to circumstances beyond our control.

Shipping Rates

Shipping costs are calculated at checkout based on the weight and destination of your order.

Order Tracking

All orders include tracking information. Once your order has been dispatched, you’ll receive an email with your tracking number and a link to track your delivery.

Delivery Issues

If your order hasn’t arrived within the estimated timeframe, please contact us and we’ll investigate with the courier. If a parcel is lost or damaged in transit, we will arrange a replacement or refund.

International Shipping

We are currently focused on shipping within Australia. International shipping may be available in the future.

Questions?

Phone: [Your business phone number]

Email: [Your business email address]

Hours: Monday–Saturday 7am–8pm, Sunday 10am–4pm (AEST)